Inclua IAIncluaIA
IncluaIA

Less hype. More AI working for your business.

Start with an Assessment to discover where AI can help. Implement your first use cases with the Inclua IA Sprint — 60 days, or expand adoption with the Inclua IA Program — 120 days.

Request an assessmentExplore the three services

From curiosity to everyday use.

See how Inclua works

The real challenge

Most businesses have tried AI. Few have turned those experiments into better processes, productivity, or a competitive advantage.

Businesses already understand that this technology matters. What is missing is a method, the right tools, training, and governance to move from occasional use to operational impact.

07 common challenges / tap to pause

  • Challenge 01

    Unsure where to start

    Business owners feel the urgency but struggle to decide where AI should make a difference first.

  • Challenge 02

    Too many tools

    There are more tools than ever, but too little guidance on what fits a smaller business’s everyday needs.

  • Challenge 03

    Surface-level use

    AI helps with isolated tasks without improving processes or the way teams work.

  • Challenge 04

    Teams need training

    Leaders experiment with tools, while teams still lack the context and skills to use them safely.

  • Challenge 05

    Concerns about data

    Privacy and governance concerns hold adoption back when clear guidelines are missing.

  • Challenge 06

    Hard-to-measure returns

    Many initiatives look promising but lack clear productivity, sales, or quality metrics.

  • Challenge 07

    No time to study

    Business owners do not want to become technology specialists. They want to know what works for their business.

How Inclua works

From strategy to everyday work, made simple.

We start with your business challenges to set priorities, choose suitable solutions, and build an implementation plan. Our team guides you from the initial assessment to everyday use.

Essential step 1

Identify opportunities

We explore your processes and bottlenecks to identify where AI makes sense, what to prioritize, and which steps to take, considering impact, effort, and cost.

Explore this in our method
1Processes
2Impact
3Priority

Essential step 2

Empower your people

We train business owners, leaders, and teams using examples from their own processes, so they know when to use AI, how to apply the selected tools, and how to work safely.

Explore this in our method
1Leadership
2Team
3Best practices

Essential step 3

Implement and support

We select tools, adapt solutions to your processes, and guide your team through implementation. We track results and make adjustments to bring AI into everyday work.

Explore this in our method
1Pilot
2Measure
3Scale

The INCLUA method

Six steps. One clear path forward.

Six steps to move from curiosity to practical, responsible, and scalable adoption.

From assessment to scale

INCLUA
  1. 01 / 06

    Identify opportunities

    Map processes, digital maturity, and opportunities with the greatest impact and ease of implementation.

  2. 02 / 06

    Nurture knowledge

    An executive workshop, department-specific training, and an initial AI usage policy.

  3. 03 / 06

    Create use cases

    Define workflows, tools, and success criteria for sales, marketing, customer service, management, or operations.

  4. 04 / 06

    Launch pilots

    Implement agents, automations, prompts, or tools through small, measurable projects.

  5. 05 / 06

    Use data to measure results

    Compare before-and-after indicators for productivity, conversion, quality, or satisfaction.

  6. 06 / 06

    Accelerate adoption

    Build a 120-day roadmap, expand into new departments, and maintain ongoing AI governance.

Inclua IA services

Three services to put AI into practice.

The Assessment sets your priorities. The Sprint implements 1 to 3 use cases in up to 60 days. The Program builds AI adoption across multiple departments in 120 days.

Clarity to get started

Inclua IA Assessment

Identify where your business can use AI to improve productivity, enhance customer service, increase sales, or reduce manual tasks.

What’s included

  • Assessment meeting
  • Digital maturity questionnaire
  • Process mapping
  • Prioritized list of opportunities
  • Initial action plan
Request an assessment

Implementation in 60 days

Inclua IA Sprint — 60 days

Implement 1 to 3 AI use cases in up to 60 days, focusing on early gains and real adoption.

What’s included

  • Assessment and prioritization
  • Pilot implementation
  • Team training
  • Operational playbooks
  • Basic performance metrics
Explore the sprint

Adoption in 120 days

Inclua IA Program — 120 days

Build AI adoption across multiple departments through implementation, training, and governance.

What’s included

  • Comprehensive assessment
  • AI roadmap
  • Leadership and team training
  • Implementation of 3 to 6 use cases
  • Results report
Explore the program

Market insights

AI is already part of business. The next challenge is turning occasional use into everyday operations.

Research shows rapid growth in AI adoption globally and among small businesses in Brazil. For smaller companies, the advantage comes from choosing useful applications, training teams, protecting data, and measuring results.

44%

of Brazilian small businesses reported using AI in unprompted responses, according to a Sebrae survey reported by CNN Brasil.

CNN Brasil / Sebrae
two thirds

of businesses have not yet started scaling AI across their organization, according to McKinsey.

McKinsey State of AI 2025
78%

of organizations reported using AI in 2024, up from 55% in 2023, according to the Stanford AI Index 2025.

Stanford AI Index 2025

Who we help

Built for small and medium-sized businesses.

Businesses that want clarity, confidence, and AI working in their day-to-day operations, without having to become technology experts.

Professional services

Clinics, healthcare practices, accounting firms, law firms, and consultancies.

Growing teams

Businesses with 5 to 200 people facing clear challenges in productivity, customer service, or sales.

Established B2B businesses

Agencies, real estate firms, schools, and teams ready to improve their processes.

Education, consulting, and implementation in one journey
A focus on practical adoption, beyond learning alone
Clear business language for owners and teams
Thoughtful tool selection, security, and governance from the start

Inclua IA Assessment

The right first step to turn curiosity into an adoption plan.

Our initial conversation explores your digital maturity, bottlenecks, opportunities, and risks to recommend the right kind of support for your business.

  1. An initial meeting to understand your business
  2. Mapping of processes and priority opportunities
  3. Prioritization based on impact, ease, and cost
  4. An initial action plan for your next steps

What you receive

Clear guidance on where to start, which use cases have the most potential, and which Inclua IA service best fits your current needs.

Secure form

Frequently asked questions

Everything you need to understand how Inclua IA can help.

Learn what we do, who we work with, and how your AI adoption journey begins.

What does AI for business look like in practice?
AI for business means using artificial intelligence in real processes such as customer service, sales, marketing, data analysis, knowledge management, and task automation. Inclua IA helps you identify where the technology can create the most value before choosing tools.
Is Inclua IA an AI school or a consulting firm?
Inclua IA combines executive education, hands-on consulting, assessments, implementation, and ongoing support to help businesses use AI in their everyday work.
Does Inclua IA work with businesses in any sector?
We work with small and medium-sized businesses, with our strongest initial fit in service companies with 5 to 50 employees facing clear challenges in productivity, customer service, sales, or processes.
How does the Inclua IA Assessment work?
The assessment explores digital maturity, bottlenecks, risks, priority departments, and opportunities to apply AI. You receive practical priorities to decide where to begin and which kind of support makes the most sense.
Which departments usually adopt AI first?
Common starting points are customer service, sales, marketing, administration, internal productivity, and knowledge management. The order depends on expected impact, ease of implementation, available data, and operational risk.
How long does it take to implement AI in a business?
It depends on the scope. An initial sprint can implement 1 to 3 use cases in around 60 days. A broader program involving training, governance, and multiple departments typically works best in 120-day cycles.
Do I need a technical team to get started?
No. Inclua IA is designed for businesses that need to modernize their operations without a large technology team.
Does Inclua IA implement tools within my business?
Yes. Depending on the service you choose, our work includes tool selection, workflow design, pilot implementation, training, and ongoing support.
How does Inclua IA approach security, governance, and data privacy?
These topics are part of the journey from the start. We provide guidance on responsible use, an initial internal AI policy, and criteria to reduce the risk of exposing data. Our approach also includes guidance on Brazil’s General Data Protection Law (LGPD), where applicable.
What is the best starting point?
We recommend the Inclua IA Assessment because it sets priorities, identifies opportunities, and shows which kind of support best fits your business.

Your next step

Turn your ambition into an AI action plan.

The Inclua IA Assessment sets priorities, reduces risks, and shows you where to start for greater impact.

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